bmy33 Privacy Policy

01 Introduction

bmy33 ("we," "us," "our") operates the online casino and sports betting platform available at bmy33.cam (the "Platform"). This Privacy Policy governs the collection, use, storage, and disclosure of personal information provided by users of the bmy33 Platform, including all registered players, visitors, and individuals who interact with our services in any capacity.

bmy33 is committed to protecting the privacy and personal data of all Filipino players in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. We recognize that your personal information is valuable and sensitive, and we take our responsibility to protect it seriously.

This Privacy Policy should be read in conjunction with our Terms & Conditions and Responsible Gaming Policy. By accessing the bmy33 Platform or creating an account, you acknowledge that you have read, understood, and agree to the data collection and processing practices described in this Privacy Policy. If you do not agree with any part of this Privacy Policy, you must not use the bmy33 Platform.

02 Information We Collect

bmy33 collects several categories of personal information from Filipino players in order to operate the Platform, comply with Philippine gaming regulations, prevent fraud, and deliver a personalized and secure gaming experience. The types of information we collect include:

Registration and Account Information:

• Full legal name as it appears on government-issued identification;
• Date of birth (required to verify that you are at least 21 years old);
• Gender;
• Residential address including barangay, city or municipality, province, and postal code;
• Email address;
• Mobile phone number;
• Username and password (passwords are stored in encrypted form and are not visible to bmy33 staff);
• Preferred language and currency settings.

Verification and Identity Documents:

• Government-issued photo identification (e.g., Philippine passport, driver's license, UMID, PhilSys ID);
• Proof of address documents (e.g., utility bills, bank statements, barangay certificate);
• Selfie photographs used for identity verification purposes;
• Copies of payment method documentation (e.g., GCash screenshots, bank account statements) used to verify ownership of deposit and withdrawal methods.

Financial and Transaction Data:

• Deposit and withdrawal transaction history including amounts, dates, times, and payment method used;
• GCash mobile number, PayMaya account details, or bank account information used for deposits and withdrawals;
• Bonus claims, wagering activity, and promotional participation records;
• Account balance and wallet transaction logs.

Gameplay and Behavioral Data:

• Records of all bets placed including game type, stake amount, odds, outcome, and payout;
• Session duration, login frequency, and game preferences;
• Chat logs from live casino tables or customer support interactions;
• Responsible gaming tool usage including deposit limits, loss limits, session time reminders, cooling-off periods, and self-exclusion requests.

Technical and Device Information:

• IP address and approximate geolocation based on IP;
• Device type, operating system, browser type, and browser version;
• Screen resolution, language settings, and time zone;
• Cookies, device identifiers, and similar tracking technologies (see Section 8 for details).

Communications:

• Correspondence sent to or received from bmy33 customer support via email, live chat, or other communication channels;
• Marketing and promotional communication preferences;
• Survey responses and feedback submitted voluntarily by players.

03 How We Use Your Data

bmy33 processes the personal information we collect for the following purposes, all of which are necessary for the operation of the Platform and compliance with applicable Philippine law:

• Account Creation and Management: To register your bmy33 account, authenticate your identity, and maintain your account profile and settings;
• Age Verification and Regulatory Compliance: To verify that you are at least 21 years of age as required under Philippine gaming regulations and PAGCOR guidelines;
• Processing Transactions: To process deposits, withdrawals, and internal wallet transactions; to verify ownership of payment methods; and to prevent fraudulent financial activity;
• Providing Gaming Services: To deliver casino games, live dealer tables, sports betting markets, and bingo rooms; to record gameplay and bet history; and to calculate and pay out winnings;
• Customer Support: To respond to player inquiries, resolve technical issues, investigate complaints, and provide assistance with account or payment matters;
• Fraud Prevention and Security: To detect and prevent fraudulent activity, money laundering, bonus abuse, collusion, use of automated software or bots, underage gambling, and other violations of our Terms & Conditions;
• Responsible Gaming: To implement and enforce responsible gaming tools including deposit limits, loss limits, session time reminders, cooling-off periods, and self-exclusion; to monitor gameplay for signs of problem gambling behavior; and to provide support resources where appropriate;
• Marketing and Promotions: To send promotional offers, bonus notifications, and marketing communications to players who have opted in to receive such communications (you may opt out at any time);
• Platform Improvement: To analyze usage patterns, conduct performance testing, identify bugs and technical issues, and improve the user experience;
• Legal Compliance: To comply with applicable Philippine laws and regulations including anti-money-laundering (AML) requirements, tax reporting obligations, and PAGCOR regulatory requirements; to respond to lawful requests from government authorities, law enforcement agencies, or courts.

04 Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, bmy33 must have a lawful basis for processing your personal information. bmy33 processes personal data on the following legal grounds:

• Consent: Where you have provided explicit consent for bmy33 to process your personal information for a specific purpose, such as receiving marketing communications or participating in optional surveys;
• Contract Performance: Where processing is necessary to fulfill our contractual obligations to you under the bmy33 Terms & Conditions, including account management, transaction processing, and delivery of gaming services;
• Legal Obligation: Where processing is required to comply with Philippine law, including PAGCOR regulations, anti-money-laundering (AML) requirements, tax reporting obligations, and court orders;
• Legitimate Interests: Where processing is necessary for bmy33's legitimate business interests — such as fraud prevention, platform security, and operational improvements — provided that such interests do not override your fundamental rights and freedoms.

Where we rely on consent as the legal basis for processing, you have the right to withdraw your consent at any time by contacting bmy33 support. Withdrawal of consent does not affect the lawfulness of processing that occurred prior to withdrawal.

05 Data Sharing & Disclosure

bmy33 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. However, we may share your personal information with the following categories of recipients in limited circumstances necessary to operate the Platform and comply with applicable law:

• Payment Service Providers: GCash, PayMaya, BPI, BDO, Metrobank, and other payment processors and financial institutions involved in processing deposits and withdrawals. These entities receive only the information necessary to complete financial transactions;
• Gaming Software Providers: Third-party game developers and live casino studio operators who provide the casino games, slots, and live dealer tables available on bmy33. These providers may receive anonymized gameplay data for operational and compliance purposes;
• Identity Verification Services: Third-party identity verification and age verification service providers used to verify the authenticity of government-issued identification documents and prevent fraudulent account registrations;
• Regulatory Authorities: PAGCOR and other Philippine gaming regulatory bodies, where disclosure is required by law or necessary to demonstrate compliance with gaming regulations;
• Law Enforcement and Government Agencies: Philippine National Police, National Bureau of Investigation, Anti-Money Laundering Council (AMLC), Bureau of Internal Revenue (BIR), and other competent Philippine authorities where disclosure is required by law, court order, or lawful governmental request;
• Professional Advisors: Lawyers, accountants, auditors, and other professional advisors engaged by bmy33 where necessary for legal, financial, or regulatory matters;
• Business Transfers: In the event of a merger, acquisition, corporate restructuring, or sale of all or part of bmy33's assets, your personal information may be transferred to the acquiring entity, provided that the acquiring entity agrees to protect your personal information in accordance with this Privacy Policy.

All third-party service providers with whom bmy33 shares personal information are contractually required to implement appropriate data security measures and to process personal information only for the specific purposes for which it was shared. bmy33 does not permit third-party service providers to use player data for their own marketing purposes.

06 Data Retention

bmy33 retains personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements. Specific retention periods are as follows:

• Account Information: Retained for the duration of your active account plus a minimum of five (5) years after account closure, as required by PAGCOR regulations and anti-money-laundering (AML) record-keeping requirements;
• Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, in accordance with Philippine AML law and tax reporting requirements;
• Gameplay Records: Retained for a minimum of five (5) years from the date of gameplay, as required by gaming regulatory authorities;
• Identity Verification Documents: Retained for five (5) years after the last transaction or account closure, whichever is later;
• Marketing Communications: Retained until you unsubscribe or request deletion, or for a maximum of two (2) years after your last login to the Platform;
• Self-Exclusion Records: Retained permanently to prevent future account registrations by self-excluded individuals.

After the applicable retention period expires, bmy33 will securely delete or anonymize your personal information in accordance with data protection best practices. Anonymized data that cannot be linked back to any individual may be retained indefinitely for statistical and analytical purposes.

07 Data Security

bmy33 implements industry-standard technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These security measures include:

• SSL/TLS Encryption: All data transmitted between your device and bmy33 servers is encrypted using 256-bit SSL/TLS encryption to prevent interception by third parties;
• Password Protection: Account passwords are hashed using industry-standard cryptographic algorithms and are never stored in plain text. bmy33 staff cannot view your password;
• Firewall Protection: bmy33 servers are protected by enterprise-grade firewalls and intrusion detection systems;
• Access Controls: Access to personal information is restricted to authorized bmy33 personnel on a need-to-know basis, and all access is logged and monitored;
• Regular Security Audits: bmy33 conducts regular security assessments and vulnerability testing to identify and remediate potential security weaknesses;
• Data Backup: Personal information is backed up regularly to secure, geographically distributed servers to prevent data loss in the event of hardware failure or disaster.

While bmy33 takes all reasonable steps to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. You are responsible for maintaining the confidentiality of your bmy33 login credentials and for any activity conducted through your account. If you suspect that your account has been compromised, contact bmy33 support immediately.

08 Cookies & Tracking Technologies

bmy33 uses cookies, web beacons, and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and deliver personalized content and promotions. A cookie is a small text file stored on your device by your web browser when you visit the bmy33 Platform.

The types of cookies used by bmy33 include:

• Essential Cookies: Required for the Platform to function properly, including cookies that enable you to log in to your account, maintain your session, and complete transactions. These cookies cannot be disabled without affecting the functionality of the Platform;
• Performance and Analytics Cookies: Used to collect anonymized information about how visitors use the Platform, including which pages are visited most frequently, average session duration, and sources of traffic. This data helps bmy33 improve the Platform and identify technical issues;
• Functionality Cookies: Used to remember your preferences and settings, such as language preference, currency selection, and display options, so that you do not have to re-enter them each time you visit;
• Advertising and Marketing Cookies: Used to deliver personalized promotional offers and advertisements based on your gameplay activity and preferences. These cookies may also be used to limit the number of times you see the same advertisement.

You may manage your cookie preferences through your web browser settings. Most browsers allow you to block or delete cookies, or to receive a warning before a cookie is stored. Please note that blocking essential cookies will prevent you from accessing certain features of the Platform, including logging in to your account. For more information about cookies and how to manage them, visit www.allaboutcookies.org.

09 Your Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal information held by bmy33:

• Right to Access: You have the right to request a copy of the personal information bmy33 holds about you, including account information, transaction history, and gameplay records;
• Right to Rectification: You have the right to request correction of inaccurate or incomplete personal information. You may update certain account details directly through your bmy33 account settings;
• Right to Erasure: You have the right to request deletion of your personal information, subject to bmy33's legal obligation to retain certain records for regulatory and AML compliance purposes (see Section 6);
• Right to Object: You have the right to object to the processing of your personal information for marketing purposes at any time. You may opt out of marketing communications by clicking the unsubscribe link in any promotional email or by updating your communication preferences in your account settings;
• Right to Data Portability: You have the right to request that bmy33 provide your personal information in a structured, commonly used, and machine-readable format for transfer to another service provider;
• Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing conducted prior to withdrawal.

To exercise any of these rights, please contact bmy33 support via email at [email protected] or through the live chat function on the Platform. bmy33 will respond to all data subject requests within thirty (30) days of receipt. Where bmy33 is unable to fulfill a request due to legal or regulatory obligations, we will explain the reason for the refusal.

10 Third-Party Services and Links

The bmy33 Platform may contain links to third-party websites, services, or applications that are not operated or controlled by bmy33, including links to payment service providers such as GCash and PayMaya. This Privacy Policy applies only to bmy33 and does not cover the data practices of third-party services.

When you click on a link to a third-party website or service, you will be subject to that third party's own privacy policy and terms of service. bmy33 is not responsible for the data collection, use, or security practices of third-party services. We encourage you to review the privacy policies of any third-party services you visit or use.

bmy33 integrates third-party gaming software providers to deliver casino games, slots, and live dealer tables. These providers may set their own cookies and collect anonymized gameplay data in accordance with their own privacy policies. bmy33 does not control the data practices of third-party gaming providers and is not responsible for their use of personal information.

11 Protection of Minors

All bmy33 account registrations are subject to mandatory age verification. Players are required to provide a valid government-issued photo ID showing their date of birth. bmy33 reserves the right to request additional documentation or conduct enhanced verification procedures where there is reason to believe that an account holder may be underage.

If you are a parent or guardian and believe that your child has provided personal information to bmy33 without your consent, please contact us immediately at [email protected]. We will investigate and take appropriate action, including account closure and data deletion.

12 International Data Transfers

bmy33 operates primarily within the Philippines and serves Filipino players. However, some of the third-party service providers with whom we share personal information, including gaming software providers, payment processors, and cloud hosting providers, may be located outside the Philippines. This means that your personal information may be transferred to, stored in, or processed in jurisdictions outside the Philippines.

Where personal information is transferred internationally, bmy33 ensures that appropriate safeguards are in place to protect your data in accordance with Philippine data protection standards. These safeguards include:

• Contractual data protection clauses requiring third-party service providers to implement security measures equivalent to those required under Philippine law;
• Selection of service providers located in jurisdictions recognized by the Philippine National Privacy Commission as providing adequate data protection;
• Encryption of data during transmission and storage to prevent unauthorized access during international transfers.

By using the bmy33 Platform, you consent to the international transfer of your personal information as described in this Privacy Policy.

13 Changes to This Privacy Policy

bmy33 reserves the right to amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or operational needs. Where amendments are material — meaning they significantly affect how we collect, use, or share your personal information — bmy33 will provide advance notice via email to your registered email address or through a prominent notice displayed on the Platform.

The "Last Updated" date at the top of this Privacy Policy reflects the date of the most recent revision. We encourage you to review this Privacy Policy periodically to stay informed about how bmy33 protects your personal information. Continued use of the bmy33 Platform after any changes to this Privacy Policy constitutes your acceptance of those changes.

If you do not agree with any changes to this Privacy Policy, you must stop using the Platform and may request account closure and data deletion in accordance with Section 9.

14 Contact Us

If you have questions about this Privacy Policy, wish to exercise your data protection rights, or have concerns about how bmy33 processes your personal information, please contact us using the following methods:

Email: [email protected]

Live Chat: Available 24/7 through the bmy33 Platform

bmy33 will acknowledge all privacy-related inquiries within 24 hours and will respond substantively within thirty (30) days. For data subject access requests and other formal requests under the Philippine Data Privacy Act, please allow up to thirty (30) days for processing.

If you believe that bmy33 has not adequately addressed your privacy concerns, you have the right to file a complaint with the Philippine National Privacy Commission. Contact details for the National Privacy Commission are available at www.privacy.gov.ph.